Revenue Cycle Improvement Services
The passage of healthcare reform in 2010 and the impact on the revenue cycle from electronic clinical documentation has set off another cycle of major change for providers. While these are game changers, what hasn’t changed is that high performing accountable care still demands revenue cycle excellence.
Strategies that will increase revenue, decrease costs and bad debt, increase customer satisfaction, and ensure patient friendly billing - along with adapt to change - directly impacts the ongoing fiscal viability of providers. Revenue cycle adaptability and optimization is a key determinant of which hospitals will thrive in tomorrow’s healthcare environment.
“Jacobus Pillars of the Revenue Cycle - Proven to Increase Cash, Revenue and Customer Service”
The “7 Pillars of the Revenue Cycle” is a Jacobus exclusive consulting methodology that will drive financial improvement through a suite of services focused on increased revenue and collections, workflow efficiency improvements, workforce performance improvement and improved patient and physician satisfaction. For many hospitals, this presents a far better option than outsourcing a business office. Most clients have seen 5-10% increases in revenue, 10-20% increases in cash collections, and dramatic reductions in denials, underpayments and bad debt.
Our “Pillars of the Revenue Cycle” Services
The Jacobus “7 Pillars of the Revenue Cycle” approach can address the entire revenue cycle-accountable care continuum and encompasses providers, patients, payors and staff. It drives sustaining improvement through best practice and team collaboration that optimizes workflow, policies, systems, education and staff performance so providers see their results rise to the next level. Services include:
- Revenue Cycle Systems – Acute and Ambulatory
- Revenue Cycle Leadership and Strategy
- Payment Model Optimization - ACO, Medical Home, Bundled Payments, Care Models
- ICD-10 and HIPAA 5010 Preparedness and Implementation
- Patient Access Workflow and Systems Optimization
- Enrollment & Outreach Programs for Expanded Coverage
- Charge Capture Within Electronic Clinical Documentation
- Billing, Collections and Denials Management Services
- Contract Management – Proration and Reimbursement Rules Development
- SWAT Teams – for Rapid Cash Collections and AR Improvement
- KPI’s – Key Performance Indicator Dashboards
- Revenue Cycle Education and Training
