Revenue Cycle Key Performance Indicators

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Key Performance Indicators (KPI’s) are highly effective for management visibility, monitoring and control.  Yet while all hospitals must carefully monitor clinical quality indicators, the revenue cycle performance indicators that measure financial performance are still often underutilized, inaccurate, or poorly implemented.

Jacobus designs and implements KPI dashboards that provide performance snapshots and trending information for accurate revenue cycle information.   Whether leveraging a Business Intelligence solution (BI), or open systems database-driven KPI tools, we extract the right data from hospital systems, apply the correct KPI formulas, and deliver the information that executives need in an easy to use format that provides for true visibility.

Our KPI services include the following components:
  • Assessment of existing Balanced Scorecard and Business Intelligence tools

  • Consultation with senior leadership to uncover performance “blind spots” and development of the goals and metrics needed to close those gaps

  • Extraction of system data elements in the needed formats and frequency

  • Development of KPIs based on best-practice Revenue Cycle practice

  • Integration of KPI Dashboards with your system data to automate the data-collection process

  • Complete training, knowledge transfer and documentation of the complete KPI solution to your staff for ongoing operation