Jacobus Consulting
Workflow Process Redesign and Change Management Solutions
Change Management
Jacobus brings the tools and methods to drive organizational change. This means first understanding guiding strategies, then establishing solid project governance, building better awareness, gaining staff cooperation through collaboration and education, and tightly coordinating team efforts with clinical and business leadership.
We also believe that a key strategy to solidify your “change investment” is to provide ongoing training as part of the change process. Jacobus brings a library of best-practice training material developed under the direction of certified adult educators. We can train staff directly or transfer our training tools and content to your education department.
Workflow Process Redesign
To optimize healthcare workflow processes, we bring years of clinical and Revenue Cycle operations combined with certified experts in Business Process Modeling (BPMN). We provide hospitals with easy-to-use tools to analyze and model the business process in standard ways. Without a standard process “modeling language,” shared understanding and team collaboration is nearly impossible.
Jacobus brings customized BPMN tools for specialized use in modeling clinical pathways and healthcare use-cases. Our BPMN tools are compatible with Six Sigma and LEAN methodologies. We are adept at designing optimized clinical pathways.
Using our tools, we carefully assess and map current processes, identify gaps to best practice and pinpoint problem areas, produce specific recommendations for improvement, then jointly design ideal state flows. The result is standardization, predictable metrics and streamlined use of staff through improved knowledge, well understood improved work processes and optimized systems.
Our customized BPMN tools help to expedite and simplify the process redesign effort. It is our goal to transfer knowledge of these tools and techniques so that workflow process assessment and optimization becomes a proven skill for our clients going forward.
